Tyne Valley Motorhomes have recently achieved NCC ‘Approved’ status taking the total number of dealership outlets to have met the strict assessment criteria up to 44.
The NCC Approved Dealership scheme establishes a benchmark for how a dealership must undertake all relations with its customer base and aims to promote best practice and raise standards of professionalism and customer service across the industry.
The NCC developed the initiative to ensure that caravan and motorhome buyers are always treated fairly and enjoy a greater level of consumer protection than the minimum required by law.
At the heart of the scheme is a Consumer Code of Practice. The Code establishes the standard, which is then monitored and policed through the scheme.